Our fees

Clear and transparent

No upfront costs

We do not charge anything upfront: submitting a claim is free. We work on a "no win, no fee" basis and only get paid if our clients get paid. If the claim is successful, we keep a 25% commission. Even if we work on your case for several months and go to court, all costs are on us.

Flight delayed 3+ hours

Whether you’re travelling for leisure or for business, flight delays can easily ruin your trip. Luckily, we’re here to help. When your flight is delayed by 3 hours or more, you may be entitled to compensation - and we’ll help you get it.?

Flight cancellation

Flight cancellations occur for various reasons. If your flight has been cancelled within 14 days prior to departure, even if you have been notified ahead of time, you may still be entitled to compensation from the airline.?

Denied boarding

It has become common practice for airlines to overbook flights, i.e. sell more seats than there actually are available on the flight. In these cases, even if you were offered alternative means of transportation, you may still be entitled to compensation!.

Check your claim in 2 minutes

      How much should I expect to receive in compensation??

      The amount that the airline owes you varies depending on the distance of your flight - and a few other criterias in specific cases, like the length of your delay at arrival. You can check how much you are entitled to for free by filling out your flight details in our Compensation Calculator. Submit the claim and we'll take care of the rest for you.

      In most cases, the compensation amounts determined by the EU Regulation 261/2004 are as follows:

      All flights

      1,500 km or less

      €250

      Internal EU flights

      over 1,500 km

      €400

      Non-internal EU flights between

      1,500 km and 3,500 km

      €400

      Non-internal EU flights

      over 3,500 km

      €600
      Less than 3 hours 3-4 hours More than 4 hours Never arrived Distance
      €0 €250 €250 €250 All flights 1,500 km or less
      €0 €400 €400 €400 Internal EU flights over 1,500 km
      €0 €400 €400 €400 Non-internal EU flights between 1,500 km and 3,500 km
      €0 €600 €600 €600 Non-internal EU flights over 3,500 km

      Customers from Travel Agencies and other Corporate Agreements

      You may have entered into an Agreement with ClaimCompass via one of our partners, such as a travel agency or another corporate agreement. In these cases, the fee structure, payout options and currency conversion might be different depending on the particularities of the agreement and the individual terms agreed upon. In all of the above circumstances you would have been provided with the applicable terms prior to entering into the Agreement.

      For more information on our pricing policy, please read our Conditions of use.