Every airline is confronted to flight delays. With close to 50,000 flights per month on average, it’s not surprising that EasyJet is no exception. The British low-cost airline is among the largest ones in Europe and as such, a proportionally higher number of their flight is delayed.
According to EC261, their passengers should get compensated when EasyJet could have avoided the delay but failed to do so. The European Regulation indeed protects your passenger rights and requires airlines to pay up to 600€ per passenger in compensation for flight delays. Note that for the law to apply, you must reach your destination at least 3 hours late.
ClaimCompass is here to make sure that airlines like EasyJet respect the law and to help air passengers have their rights enforced. We help you claim your flight delay compensation from the low-cost airline.
Once you’ve given us permission to handle your claim, we contact the airline, take care of the whole for you, and send you your compensation. Despite a poor flight performance, easyJet ranks honorably among the world's best airlines, thanks to the fact that they process compensation claims. But despite performing well to process compensation claims, some of their practices do make the process slightly more complicated (more on that below).
You might be entitled to up to 600€ from the airline!
The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com
As you can see from the data above, since January 2018, less than 25% of EasyJet’s flights arrived 15 minutes late or more, slightly below the average. On average, flights by the airline were delayed by slightly less than 50 minutes, placing EasyJet below the average. As such, EasyJet’s on-time performance is below average, with a rating of 4.2 out of 10.
In addition to delays, EasyJet sometimes has no choice but to cancel their flights. While it’s going to disrupt your travel plan, the EU Regulation 261/2004 once again protects your air passenger rights. In this situation as well, the airline must be responsible: travellers on flights cancelled for extraordinary circumstances are not eligible to compensation. These circumstances include strikes, air traffic control restrictions, adverse weather conditions, security threats, and a few more.
However, there are circumstances that guarantee your right to compensation. When the airline was responsible and failed to let you know about the cancellation at least 14 days before the departure date, EU law states that you can get up to 600€ for your trouble - the exact amount depends on the length of your journey.
Even if it turns out that you are not eligible to compensation, remember that when EasyJet cancels a flight, they must either refund your ticket price or rebook you on the next flight to your destination (if there are seats available, of course).
ClaimCompass can help you get the compensation the airline owes you. Just fill out your flight details in our Compensation Calculator for Cancelled Flights, we will take care of the whole process and get the money for you.
At ClaimCompass, we have experience dealing with the airline. Many passengers have already asked us to help them get their flight compensation from EasyJet. As you can see below, EasyJet is quite cooperative when it comes to processing compensation claims:
EasyJet provides a statement regarding the compensation claim of their passenger very fast compared to most airlines. They are also quick to pay the due compensation to their client, in just a bit longer than 7 weeks on average. Even when the claim has been sent to court, the airline is usually quick to pay compensation. It is worth noting that, being one of the biggest low-cost airlines in the world, EasyJet is facing a proportionally higher amount of compensation claims and still manages to process them in a very efficient fashion, reflected in their 8.2 out of 10 rating. We only deplore the fact that they insist on contacting directly passengers who use the services of a third-party like ClaimCompass, forcing passengers to have a minimum involvement with the claim even though they did not want to deal with it.