EasyJet

Airline Rating & Flight Compensation

EasyJet Flight Delays Compensation 

Every airline is confronted to flight delays. With close to 50,000 flights per month on average, it’s not surprising that EasyJet is no exception. The British low-cost airline is among the largest ones in Europe and as such, a proportionally higher number of their flight is delayed.

According to EC261, their passengers should get compensated when EasyJet could have avoided the delay but failed to do so. The European Regulation indeed protects your passenger rights and requires airlines to pay up to 600€ per passenger in compensation for flight delays. Note that for the law to apply, you must reach your destination at least 3 hours late.

ClaimCompass is here to make sure that airlines like EasyJet respect the law and to help air passengers have their rights enforced. We help you claim your flight delay compensation from the low-cost airline. 

Once you’ve given us permission to handle your claim, we contact the airline, take care of the whole for you, and send you your compensation. While the airline is performing well to process compensation claims, some of their practices do make the process slightly more complicated (more on that below).

 

Check your flight in 3 minutes

You might be entitled to up to 600€ from the airline!

      EasyJet On-Time Performance

      The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

      Number of flights
      On-time (<15 min delay)
      Delayed (15+ min late)
      Average delay (in min)
      Average
      48976.67
      75.11%
      24.89%
      49.35
      Dec 2018
      44852
      76.59%
      23.41%
      48.60
      Nov 2018
      40148
      84.53%
      15.47%
      42.40
      Oct 2018
      55351
      75.93%
      24.07%
      47.20
      Sep 2018
      55575
      73.28%
      26.72%
      45.80
      Aug 2018
      57441
      65.76%
      34.24%
      52.50
      Jul 2018
      56294
      62.81%
      37.19%
      52.00
      Jun 2018
      55073
      65.18%
      34.82%
      50.90
      May 2018
      53118
      71.98%
      28.02%
      57.20
      Apr 2018
      50211
      80.24%
      19.76%
      48.60
      Mar 2018
      45475
      77.15%
      22.85%
      54.80
      Feb 2018
      37748
      82.32%
      17.68%
      48.40
      Jan 2018
      36434
      85.61%
      14.39%
      43.80

      As you can see from the data above, since January 2018, less than 25% of EasyJet’s flights arrived 15 minutes late or more, slightly below the average. On average, flights by the airline were delayed by slightly less than 50 minutes, placing EasyJet below the average. As such, EasyJet’s on-time performance is below average, with a rating of 4.2 out of 10.

      EasyJet Flight Cancellation Compensation 

      In addition to delays, EasyJet sometimes has no choice but to cancel their flights. While it’s going to disrupt your travel plan, the EU Regulation 261/2004 once again protects your air passenger rights. In this situation as well, the airline must be responsible: travellers on flights cancelled for extraordinary circumstances are not eligible to compensation. These circumstances include strikes, air traffic control restrictions, adverse weather conditions, security threats, and a few more.

      However, there are circumstances that guarantee your right to compensation. When the airline was responsible and failed to let you know about the cancellation at least 14 days before the departure date, EU law states that you can get up to 600€ for your trouble - the exact amount depends on the length of your journey.

      Even if it turns out that you are not eligible to compensation, remember that when EasyJet cancels a flight, they must either refund your ticket price or rebook you on the next flight to your destination (if there are seats available, of course).

      ClaimCompass can help you get the compensation the airline owes you. Just fill out your flight details in our Compensation Calculator, we will take care of the whole process and get the money for you.

       

      EasyJet and Compensation Claim Processing

      At ClaimCompass, we have experience dealing with the airline. Many passengers have already asked us to help them get their flight compensation from EasyJet. As you can see below, EasyJet is quite cooperative when it comes to processing compensation claims:

      Rating criteria
      Days / Rating
      Average number of days for the airline to reply once the claim is submitted
      9.4
      Rating
      8.6/10
      Average number of days to solve the claim
      52.0
      Rating
      8.4/10
      Average number of days to pay the compensation after the case was sent to court
      48.0
      Rating
      7.6/10

      EasyJet provides a statement regarding the compensation claim of their passenger very fast compared to most airlines. They are also quick to pay the due compensation to their client, in just a bit longer than 7 weeks on average. Even when the claim has been sent to court, the airline is usually quick to pay compensation. It is worth noting that, being one of the biggest low-cost airlines in the world, EasyJet is facing a proportionally higher amount of compensation claims and still manages to process them in a very efficient fashion, reflected in their 8.2 out of 10 rating. We only deplore the fact that they insist on contacting directly passengers who use the services of a third-party like ClaimCompass, forcing passengers to have a minimum involvement with the claim even though they did not want to deal with it.

      Have you ever had a delayed flight with EasyJet in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!