About us

About ClaimCompass

ClaimCompass helps air passengers receive their deserved compensation for delayed, canceled or overbooked flights.

We have experience in European aviation law and take note of the newest development in the legal practice of the relevant EU bodies and national courts. We use our expert knowledge in EU aviation law and our access to databases with relevant flight information to build a strong case against the air company that refuses to pay. We try to settle the compensation dispute outside the courtroom by overtaking the communication with the airline and mediating between it and our customer. If the airline still refuses to grant the compensation although the situation of the passenger falls under the scope of the EU Regulation, we take the case to court and represent our customer. Because your rights as a passenger matter.

Mission and values

Although EU Regulation 261/2004 has been in force since 2005 too few passengers are aware of their right to claim compensation. Air companies rarely wish to notify passengers that they may be entitled to compensation due to concerns that doing so would result in the airline making a financial loss for every single delayed, cancelled or overbooked flight.

Our mission is to give every visitor to our website the opportunity to read and learn about their rights for free and to be able to calculate the chances and amount of compensation that they may be entitled to. Our aim is to fight for and to protect air passenger’s rights.

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