Airlines do their best to respect their initial schedule - but that doesn’t prevent them from arriving late from time to time. While some delays are minors, those above 3 hours are particularly annoying for their passengers. ClaimCompass seeks to turn that bad experience into a better one by helping travellers who suffered from such a delay get up to 600€ in compensation for their trouble.
The EU law acts as the reference for the protection of air passenger rights. It states that in cases of long flight delays, airlines must pay compensation to their passengers. However, if the delay was caused by circumstances out of Aer Lingus’ control, then the airline doesn’t have to pay.
The amount of your compensation varies according to the distance of your journey, from 250€ to 600€. You can use our Compensation Calculator to determine how much you are entitled to in less than 2 minutes. All we need is your flight number, itinerary, and a few more info.
You might be entitled to up to 600€ from the airline!
There is no publicly available data regarding Aer Lingus’ on-time performance since the beginning of 2018. For this reason, we could not give a rating to Aer Lingus in this category.
On its website, the airline claims that “Aer Lingus has been confirmed as the most punctual major airline departing Dublin Airport for flights to Europe in each of the 12 months of 2016”.
Note that this doesn’t reflect their performance since then nor does it mean that the airline is the most punctual for flights departing from other airports in Europe.
Delays are only one of the flight disruptions that travellers can be confronted to. Aer Lingus sometimes cancels their flight. Obviously, they don’t do it to annoy their passengers, and when it happens, they try to rebook them on another flight. It doesn’t change the fact that passengers’ plans take a serious hit when this happens.
On the brighter side, if the airline was responsible for the cancellation and failed to send you a 14-day notice, then you are likely to be eligible for a compensation under the EU Regulation 261/2004. The EU law protects your rights when Aer Lingus is responsible for the cancellation.
There are a few additional rules that make the calculation of your compensation slightly more complicated than in cases of delayed flights. But the experts at ClaimCompass always make sure that you get the maximum amount that you are entitled to. Submit your claim in less than 3 minutes, sit back, and wait till we secure your money for you.
Aer Lingus isn’t part of the most cooperative airlines when it comes to processing their passengers’ claims for delayed or cancelled flight, but it isn’t among the worst ones either, as the data below suggests.
The main issue with the Irish airline lies in their slow response time. They send their statements about passenger claims with delay, resulting in a long processing time: cases are closed in about 100 days, more than the industry average.