Airlines operate hundreds of flights every month - even thousands or tens of thousands for the largest ones. It’s no surprise that a portion of these flights is delayed. LOT is no exception: some of the airline’s flights arrive later than planned at their destination.
When LOT Polish Airlines could have avoided the delay but failed to do so, it’s only fair that passengers get compensated. That’s what the European law states. EC261 protects your passenger rights and requires airlines to pay up to 600€ per passenger in compensation for flight delays.
ClaimCompass is here to make sure that airlines like LOT respect the law and to help air passengers have their rights enforced. Once you’ve given us permission to handle your claim, we contact the airline, take care of the whole for you, and send you your compensation. You don’t have to lift a finger!
You might be entitled to up to 600€ from the airline!
The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com
A bit more than a quarter of LOT’s flight is delayed and arrive at least 15 minutes late - an on-time performance slightly below the industry average. But on average, the Polish airline’s flights are delayed by 44 minutes, which is better than the average. As a result, LOT Polish Airlines’ flight performance is slightly below average, with a rating of 4.7.
LOT Polish Airlines sometimes has no choice but to cancel their flights. While it’s going to disrupt your travel plan, the EU Regulation 261/2004 once again protects your air passenger rights. In this situation as well, the airline must be responsible: travellers on flights cancelled for extraordinary circumstances are not eligible to compensation. These circumstances include strikes, air traffic control restrictions, adverse weather conditions, security threats, and a few more.
But when the airline was responsible and failed to let you know about the cancellation at least 14 days before the departure date, EU law states that you can get up to 600€ for your trouble - the exact amount depends on the length of your journey.
ClaimCompass can help you get the money the airline owes you. Just fill out your flight details in our Compensation Calculator and we will take care of the whole for you.
LOT is quick to process claims and pay compensation to their passengers. Take a closer look at how they deal with compensation requests:
The initial response time of LOT is just below average - but they are very fast to pay compensation when it is due (about 6 weeks only). The main problem comes from claims that require the intervention of the court: the Polish airline is usually slower to pay these compensations. Overall, LOT’s performance in claim processing since the beginning of 2018 is above average and keeps improving.