Airlines operate hundreds of flights every month - even thousands or tens of thousands for the largest ones. It’s no surprise that a portion of these flights is delayed. HOP! is no exception: some of the airline’s flights arrive later than planned at their destination. You can check our airline ratings to see which airlines are the most punctual.
When HOP! could have avoided the delay but failed to do so, it’s only fair that passengers get compensated. That’s what the European law states. EC261 protects your passenger rights and requires airlines to pay up to 600€ per passenger in compensation for flight delays.
ClaimCompass is here to make sure that airlines like HOP! respect the law and to help air passengers have their passenger rights for flight delays enforced. Once you’ve given us permission to handle your claim, we contact the airline, take care of the whole for you, and send you your compensation. You don’t have to lift a finger!
You might be entitled to up to 600€ from the airline!
The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com
On-time performance: 6.4/10
Some of HOP!’s flights are also cancelled, leaving passengers into even more trouble. Of course, the French airline isn’t always responsible - in some cases, called extraordinary circumstances, the decision is out of their control. But when HOP! is responsible, passengers are once again entitled to compensation.
In the event of the cancellation of one of their flight, the airline is required to let the passengers know at least 14 days prior to departure. If HOP! failed to do so and was responsible for the cancellation, you may be entitled to compensation under EC261.
The calculation of the exact amount of compensation for flights cancellation isn't as straightforward as it is for flight delays. In addition to the distance of the journey, other factors must be taken into account. The easiest and fastest option to verify your eligibility and how much the airline owes you is to fill out our Flight Cancellation Compensation Checker.