Airlines do their best to respect their initial schedule - but that doesn’t prevent them from arriving late from time to time. While some delays are minors, those above 3 hours are particularly annoying for their passengers. ClaimCompass seeks to turn that bad experience into a better one by helping travellers who suffered from such a delay get up to 600€ in compensation for their trouble.
The EU law known as EC261 is the reference for the protection of air passenger rights. It states that in cases of long flight delays, airlines must pay compensation to their passengers. However, if the delay was caused by circumstances out of SpiceJet's control, then the airline doesn’t have to pay.
The amount of your compensation varies according to the distance of your journey, from 250€ to 600€. You can use our Compensation Calculator to determine how much you are entitled to in less than 2 minutes. All we need is your flight number, itinerary, and a few more info.
You might be entitled to up to 600€ from the airline!
The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com
On-time performance: 4.5/10
SpiceJet also cancels some of their flights - sometimes because of circumstances out of their control, in which case they are not obligated to pay compensation to their passengers. But in cases that do not qualify as “extraordinary circumstances”, you could be owed up to 600€ from the airline.
The conditions ensuring your right to compensation when SpiceJet cancels your flight are slightly more complicated than for flight delays. In short, if the airline is responsible for the cancellation, they haven’t given you at least a 14-day notice, and you reach your final destination late (or don’t reach it at all), then it’s very likely that you are eligible under the EU Regulation.
If this happened to you, you can fill out our Compensation Calculator to verify if you can get compensated and how much money you can expect from SpiceJet. ClaimCompass will take care of everything for you, from submitting your claim to Volotea to securing your money.