IndiGo

Airline Rating & Flight Compensation

IndiGo Flight Delays Compensation 

Airlines do their best to respect their initial schedule - but that doesn’t prevent them from arriving late from time to time. While some delays are minors, those above 3 hours are particularly annoying for their passengers. ClaimCompass seeks to turn that bad experience into a better one by helping travellers who suffered from such a delay get up to 600€ in compensation for their trouble.

The EU law known as EC261 is the reference for the protection of air passenger rights. It states that in cases of long flight delays, airlines must pay compensation to their passengers. However, if the delay was caused by circumstances out of IndiGo's control, then the airline doesn’t have to pay. 

The amount of your compensation varies according to the distance of your journey, from 250€ to 600€. You can use our Compensation Calculator to determine how much you are entitled to in less than 2 minutes. All we need is your flight number, itinerary, and a few more info.

 

Check your flight in 3 minutes

You might be entitled to up to 600€ from the airline!

      IndiGo On-Time Performance

      The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

      Number of flights
      On-time (<15 min delay)
      Delayed (15+ min late)
      Average delay (in min)
      Average
      35681.92
      81.04%
      18.96%
      43.63
      Dec 2018
      41025
      72.04%
      27.96%
      50.30
      Nov 2018
      39521
      77.91%
      22.09%
      40.80
      Oct 2018
      40057
      85.30%
      14.70%
      35.90
      Sep 2018
      37914
      86.92%
      13.08%
      40.90
      Aug 2018
      37299
      86.15%
      13.85%
      36.50
      Jul 2018
      36167
      84.25%
      15.75%
      40.40
      Jun 2018
      34209
      83.54%
      16.46%
      42.70
      May 2018
      34446
      80.42%
      19.58%
      48.70
      Apr 2018
      32011
      84.78%
      15.22%
      39.20
      Mar 2018
      32865
      82.37%
      17.63%
      41.20
      Feb 2018
      30072
      74.40%
      25.60%
      45.50
      Jan 2018
      32597
      74.41%
      25.59%
      61.50

      On-time performance: 7.1/10

      IndiGo Flight Cancellation Compensation 

      Some of IndiGo's flights are also cancelled, leaving passengers into even more trouble. The airline isn’t always responsible, of course - in some cases, the decision is out of their control. But when IndiGo is responsible, passengers are once again entitled to compensation.

      In the event of the cancellation of one of their flight, the airline is required to let the passengers know at least 14 days prior to departure. If IndiGo failed to do so and was responsible for the cancellation, you may be entitled to compensation under EC261. 

      And remember: if the airline cancels your flight, they also have to offer you a choice between a rebooking on an alternate flight to your destination as soon as possible (provided that seats are available) or the refund of your ticket. That’s independent to your right to compensation.

       

      Have you ever had a delayed flight with IndiGo in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!