Alitalia CityLiner

Airline Rating & Flight Compensation

Alitalia CityLiner Flight Delays Compensation 

When your international flight with Alitalia CityLiner is delayed, there is a chance that you’re eligible for a compensation. Because Alitalia CityLiner is not a European airline, this applies both to their flights departing from Europe and to their flights leaving from out of Europe and arriving in Europe.

How can you get this compensation? Thanks to the EU Regulation 261/2004 (EC261 in short): it’s the European law which protects your passenger rights. It’s unlikely that the airline told you about those - few airlines do. It states that airlines responsible for delays of at least 3 hours owe their passengers between 250 and 600€ in compensation. The exact amount varies according to the distance of your journey.

So next time your flight from Europe with Alitalia CityLiner is delayed, take the time to verify whether you’re eligible: you may get up to 600€ from the airline. Just fill out our calculator and you will know in less than 3 minutes what you can hope for!

 

Check your flight in 3 minutes

You might be entitled to up to 600€ from the airline!

      Alitalia CityLiner On-Time Performance

      The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

      Number of flights
      On-time (<15 min delay)
      Delayed (15+ min late)
      Average delay (in min)
      Average
      3458.58
      86.98%
      13.02%
      38.05
      Dec 2018
      3251
      85.78%
      14.22%
      33.50
      Nov 2018
      3359
      90.28%
      9.72%
      36.30
      Oct 2018
      3568
      89.63%
      10.37%
      43.90
      Sep 2018
      3783
      88.50%
      11.50%
      35.80
      Aug 2018
      3748
      84.42%
      15.58%
      38.80
      Jul 2018
      4099
      79.32%
      20.68%
      37.70
      Jun 2018
      3870
      80.41%
      19.59%
      38.50
      May 2018
      3808
      84.86%
      15.14%
      38.10
      Apr 2018
      3398
      88.36%
      11.64%
      33.10
      Mar 2018
      2969
      87.56%
      12.44%
      37.80
      Feb 2018
      2701
      90.08%
      9.92%
      49.50
      Jan 2018
      2949
      94.61%
      5.39%
      33.60

      The Italian regional airline operates most of its flights with punctuality, with one of the best on-time performances worldwide. On-time Performance Rating: 9.2/10

      Alitalia CityLiner Flight Cancellation Compensation 

      Just like delays, the cancellation of your flight may get you between 250 and 600€. Once again, EC261 protects you when this happens to your flight to or from Europe with Alitalia CityLiner.

      However, your rights in cases of cancellations are a bit more tricky to understand, as it requires taking into account whether you’ve been warned by the airline beforehand and if so, how long before the flight exactly. If you’ve been rebooked on another flight, the delay at your destination compared to your initial scheduled flight also impact the compensation amount.

      The easiest option for you is to fill out our Calculator. It will give you a clearer idea of what kind of compensation you can hope for. Our team takes care of everything to determine your eligibility and how much you are entitled to. 

       

      Alitalia CityLiner and Compensation Claim Processing

      Alitalia, the parent company of Alitalia CityLiner, handles the processing of compensation claims. As a result, both airlines have the same data and rating.

      Rating criteria
      Days / Rating
      Average number of days for the airline to reply once the claim is submitted
      31.6
      Rating
      3.4/10
      Average number of days to solve the claim
      189.3
      Rating
      1.3/10
      Average number of days to pay the compensation after the case was sent to court
      130.4
      Rating
      3.4/10

      Have you ever had a delayed flight with Alitalia CityLiner in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!

      About Alitalia CityLiner

      IATA code: CT

      ICAO code: CYL