If you’ve been flying with Vietnam Airlines, it’s possible that your flight was delayed. While the airline does its best to stick to the scheduled arrival time, some of its flights do arrive late. When the delay was caused by “extraordinary circumstances” such as a strike, Air Traffic Control restrictions, or adverse weather conditions, then the airline cannot be held responsible and no compensation is due to their passengers.
But when the delay was the responsibility of Vietnam Airlines, then the airline must pay you up to 600€ for your trouble. This includes cases of “technical issues” or “operational difficulties”. The EU Regulation 261/2004, also known as EC261, protects your air passenger rights. And ClaimCompass is here to enforce them for you.
With our Compensation Calculator, you can fill out your flight details and know if you’re eligible and to what amount, in less than 2 minutes. Give us the authorization to represent you in front of Air Caraibes, sit back, and we’ll get your compensation for you.
You might be entitled to up to 600€ from the airline!
The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com
On-time performance: 5.6/10
Some of Vietnam Airlines’ flights are also cancelled, leaving passengers into even more trouble. The airline isn’t always responsible, of course - in some cases, the decision is out of their control. But when Vietnam Airlines is responsible, passengers are once again entitled to compensation.
In the event of the cancellation of one of their flight, the airline is required to let the passengers know at least 14 days prior to departure. If Vietnam Airlines failed to do so and was responsible for the cancellation, you may be entitled to compensation under EC261.