Airlines operate hundreds of flights every month - even thousands or tens of thousands for the largest ones. It’s no surprise that a portion of these flights is delayed. TUI fly is no exception: some of the airline’s flights arrive later than planned at their destination.
When TUI fly could have avoided the delay but failed to do so, it’s only fair that passengers get compensated. That’s what the European law states. EC261 protects your passenger rights and requires airlines to pay up to 600€ per passenger in compensation for flight delays.
ClaimCompass is here to make sure that airlines like TUI fly respect the law and to help air passengers have their rights enforced. Once you’ve given us permission to handle your claim, we contact the airline, take care of the whole for you, and send you your compensation. You don’t have to lift a finger!
You might be entitled to up to 600€ from the airline!
TUI fly sometimes has no choice but to cancel their flights. While it’s going to disrupt your travel plan, the EU Regulation 261/2004 once again protects your air passenger rights. In this situation as well, the airline must be responsible: travellers on flights cancelled for extraordinary circumstances are not eligible for compensation. These circumstances include strikes, air traffic control restrictions, adverse weather conditions, security threats, and a few more.
But when the airline was responsible and failed to let you know about the cancellation at least 14 days before the departure date, EU law states that you can get up to 600€ for your trouble - the exact amount depends on the length of your journey.
ClaimCompass can help you get the money the airline owes you. Just fill out your flight details in our Compensation Calculator and we will take care of the whole for you.
Even if it turns out that you are not eligible to compensation, remember that when TUI fly cancels a flight, they must either refund your ticket price or rebook you on the next flight to your destination (if there are seats available).
When it comes to processing flight compensation claims, the performance of TUI fly can be qualified as average. You can take a look at the table below to get an idea of how fast they deal with compensation claims: At ClaimCompass, we are used to dealing with TUI fly and have already secured the compensation of many passengers. Our legal experts are working hard to make the airline pay our clients in the shortest timeframe possible.
Note that the claim processing performance of TUI fly doesn’t reflect that of the TUI Group as a whole: TUI Netherlands processes EU261-related claims more efficiently, for example.