Flight delays bother Thai airAsia just as much as you. They also have a schedule to stick to, after all. However, not all delays are the same - and when the airline is responsible, it’s only fair that passengers get compensated for their trouble.
That’s what the EU Regulation 261/2004 is all about. You can get up to 600€ in compensation for your delayed flight with Thai airAsia, depending on the length of your journey. To be eligible, you must have reached your destination at least 3 hours after the originally scheduled time of arrival, and the airline must be responsible for the delay.
The easiest and fastest way to check your eligibility is to fill out your flight details in our Compensation Calculator. In less than 2 minutes, you will know whether you are entitled to money from the airline or not.
At ClaimCompass, we have already helped tons of passengers get their compensation from Thai airAsia. All you have to do is let us do the work and we’ll get your money for you.
You might be entitled to up to 600€ from the airline!
The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com
On-time performance: 8.1/10
Delays are only one of the flight disruptions that travellers can be confronted to. Thai AirAsia sometimes cancels their flight. Obviously, they don’t do it to annoy their passengers, and when it happens, they try to rebook them on another flight. It doesn’t change the fact that passengers’ plans take a serious hit when this happens.
On the brighter side, if the airline was responsible for the cancellation and failed to send you a 14-day notice, then you are likely to be eligible to a compensation under the EU Regulation 261/2004. The EU law protects your rights when Thai AirAsia is responsible for the cancellation.
There are a few additional rules that make the calculation of your compensation slightly more complicated than in cases of delayed flights. But the experts at ClaimCompass always make sure that you get the maximum amount that you are entitled to. Submit your claim in less than 3 minutes, sit back, and wait till we secure your money for you.
But there’s more: when your flight is cancelled, the airline must offer you either a rerouting to your final destination or refund your ticket. Don’t forget that this is independent of the flight compensation: even if you’re not eligible to the latter, the airline still has to enforce your right to rerouting or refund.