When your international flight with KLM Cityhopper is delayed, there is a chance that you’re eligible for a compensation. Because KLM Cityhopper is a European airline, this applies to their flights departing from Europe, but also to flights leaving from out of Europe and arriving in Europe.
Why can you hope for a compensation in these cases? The EU Regulation 261/2004 (EC261 in short) protects your passenger rights and states that the airline owes you between 250 and 600€ when their flight is delayed by at least 3 hours. The airline (probably) hasn’t told you about those - few airlines do.
So next time your flight from Europe with KLM Cityhopper is delayed, take the time to verify whether you’re eligible: you may get up to 600€ from the airline. Just fill out our calculator and you will know in less than 3 minutes what you can hope for!
You might be entitled to up to 600€ from the airline!
The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com
On-time Performance Rating: 9/10 KLM Cityhopper is one of the most punctual airlines in the world, with fewer than 13% of their flights arriving late (delayed by 15 minutes or more). The industry average? One flight out of 4. With an average delay of 41 minutes, the Dutch airline is performing better than the industry average in this regard as well.
Just like delays, the cancellation of your flight may get you between 250 and 600€. Once again, EC261 protects you when this happens to your flight from or to Europe with KLM Cityhopper.
Keep in mind that the EU law is slightly more complicated than with delays. The exact amount varies according to more factors, including the length of the delay for example. Also, your eligibility depends on when (or if) the airline warned you about the cancellation.
The easiest option for you is to fill out our Calculator. It will give you a clearer idea of what kind of compensation you can hope for.
KLM takes care of compensation claims for KLM Cityhopper as well - as a result, both airlines have identical ratings.