Croatian Airlines

Airline Rating & Flight Compensation

Croatian Airlines Flight Delays Compensation 

If you’ve been flying with Croatian Airlines, it’s possible that your flight was delayed. While the airline does its best to stick to the scheduled arrival time, some of its flights do arrive late. When the delay was caused by “extraordinary circumstances” such as a strike, Air Traffic Control restrictions, or adverse weather conditions, then the airline cannot be held responsible and no compensation is due to their passengers.

But when the delay was the responsibility of Croatian Airlines, then the airline must pay you up to 600€ for your trouble. This includes cases of “technical issues” or “operational difficulties”. The EU Regulation 261/2004, also known as EC261, protects your air passenger rights. And ClaimCompass is here to enforce them for you.

With our Compensation Calculator, you can fill out your flight details and know if you’re eligible and to what amount, in less than 2 minutes. Give us the authorization to represent you in front of Croatian Airlines, sit back, and we’ll get your compensation for you.

 

Check your flight in 3 minutes

You might be entitled to up to 600€ from the airline!

      Croatian Airlines On-Time Performance

      The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

      Number of flights
      On-time (<15 min delay)
      Delayed (15+ min late)
      Average delay (in min)
      Average
      2094.27
      74.88%
      25.12%
      43.93
      Dec 2018
      1723
      84.66%
      15.34%
      38.30
      Nov 2018
      1786
      79.15%
      20.85%
      39.90
      Oct 2018
      2311
      80.32%
      19.68%
      46.10
      Sep 2018
      2519
      64.17%
      35.83%
      53.30
      Jul 2018
      2636
      59.68%
      40.32%
      50.00
      Jun 2018
      2519
      56.32%
      43.68%
      54.30
      May 2018
      2500
      70.25%
      29.75%
      44.40
      Apr 2018
      1930
      84.84%
      15.16%
      32.70
      Mar 2018
      1767
      75.61%
      24.39%
      38.40
      Feb 2018
      1576
      80.60%
      19.40%
      45.60
      Jan 2018
      1770
      88.08%
      11.92%
      40.20

      On-time Performance Rating: 4.7/10

      Croatian Airlines Flight Cancellation Compensation 

      Some of Croatian Airlines’ flights are also cancelled, leaving passengers into even more trouble. The airline isn’t always responsible, of course - in some cases, the decision is out of their control. But when Croatian Airlines is responsible, passengers are once again entitled to compensation.

      In the event of the cancellation of one of their flight, the airline is required to let the passengers know at least 14 days prior to departure. If Croatian Airlines failed to do so and was responsible for the cancellation, you may be entitled to compensation under EC261. 

      Don’t forget that if the airline cancels your flight, they also have to offer you a choice between a rebooking on an alternate flight to your destination as soon as possible (provided that seats are available) or the refund of your ticket. That’s independent to your right to compensation.

       

      Croatian Airlines and Compensation Claim Processing

      When it comes to processing flight compensation claims, the performance of Croatian Airlines can be qualified as slightly above average. You can take a look at the table below to get an idea of how fast they deal with compensation claims:

      Rating criteria
      Days / Rating
      Average number of days for the airline to reply once the claim is submitted
      18.7
      Rating
      6.0/10
      Average number of days to solve the claim
      64.9
      Rating
      7.6/10
      Average number of days to pay the compensation after the case was sent to court
      127.0
      Rating
      3.7/10

      At ClaimCompass, we are used to dealing with Croatian Airlines and have already secured the compensation of many passengers. Our legal experts are working hard to make the airline pay our clients in the shortest timeframe possible.

      Have you ever had a delayed flight with Croatian Airlines in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!