Air Canada Rouge

Airline Rating & Flight Compensation

Air Canada Rouge Flight Delays Compensation 

When your international flight with Air Canada Rouge is delayed, there is a chance that you’re eligible for a compensation. But because Air Canada Rouge is not a European airline, this applies only to their flights departing from Europe, not to flights leaving from out of Europe and arriving in Europe.

Why can you hope for a compensation in these cases? Because the EU Regulation 261/2004 (EC261 in short) protects your passenger rights. The airline (probably) hasn’t told you about those - few airlines do, especially non-EU airlines.

So next time your flight from Europe with Air Canada Rouge is delayed, take the time to verify whether you’re eligible: you may get up to 600€ from the airline. Just fill out our calculator and you will know in less than 3 minutes what you can hope for!

 

Check your flight in 3 minutes

You might be entitled to up to 600€ from the airline!

      Air Canada Rouge On-Time Performance

      The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

      Number of flights
      On-time (<15 min delay)
      Delayed (15+ min late)
      Average delay (in min)
      Average
      3965.92
      68.01%
      31.99%
      54.73
      Dec 2018
      4018
      68.10%
      31.90%
      48.50
      Nov 2018
      3161
      70.42%
      29.58%
      44.50
      Oct 2018
      3484
      77.79%
      22.21%
      41.20
      Sep 2018
      3965
      75.84%
      24.16%
      46.30
      Aug 2018
      4866
      61.64%
      38.36%
      57.40
      Jul 2018
      4867
      59.74%
      40.26%
      63.80
      Jun 2018
      3719
      70.25%
      29.75%
      59.70
      May 2018
      3244
      80.52%
      19.48%
      48.50
      Apr 2018
      3793
      69.33%
      30.67%
      56.40
      Mar 2018
      4615
      69.17%
      30.83%
      58.40
      Feb 2018
      3825
      58.90%
      41.10%
      61.20
      Jan 2018
      4034
      54.39%
      45.61%
      70.80

      Just like Air Canada, the low-costs’ airline is among the least punctual airlines. A third of the Canadian airline arrived late in 2018. On-time Performance Rating: 1.6/10

      Air Canada Rouge Flight Cancellation Compensation 

      Just like delays, the cancellation of your flight may get you between 250 and 600€. Once again, EC261 protects you when this happens to your flight from Europe with Air Canada Rouge.

      Keep in mind that the EU law is slightly more complicated than with delays. The exact amount varies according to more factors, including the length of the delay for example. Also, your eligibility depends on when (or if) the airline warned you about the cancellation.

      The easiest option for you is to fill out our Calculator. It will give you a clearer idea of what kind of compensation you can hope for.

       

      Air Canada Rouge and Compensation Claim Processing

      Air Canada Rouge’s parent company, Air Canada, takes care of the compensation claims. As such, both companies have the same ratings.

      Rating criteria
      Days / Rating
      Average number of days for the airline to reply once the claim is submitted
      14.4
      Rating
      7.7/10
      Average number of days to solve the claim
      65.1
      Rating
      7.2/10
      Average number of days to pay the compensation after the case was sent to court
      91.0
      Rating
      5.0/10

      While the overall performance throughout 2018 was good, toward the end of the year, Air Canada started to make their claiming process more complicated for passengers who do not want to deal with it themselves and use the services of companies like ClaimCompass. This is a change for the worst, since not all passengers have the legal or technical expertise to claim compensation on their own - yet, they are entitled to compensation too.

      Have you ever had a delayed flight with Air Canada Rouge in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!