Virgin Atlantic Flight Delay Compensation

Virgin Atlantic

5.7

Virgin Atlantic Flight Delay Compensation

When your international flight with Virgin Atlantic is delayed, there is a chance that you’re eligible for a flight delay compensation. Because Virgin Atlantic is not a European airline, this applies both to their flights departing from Europe and to their flights leaving from out of Europe and arriving in Europe.

How can you get this compensation? Thanks to the EU Regulation 261/2004 (EC261 in short): it’s the European law which protects your passenger rights. It’s unlikely that the airline told you about those - few airlines do. It states that airlines responsible for delays of at least 3 hours owe their passengers between 250 and 600€ in compensation. The exact amount varies according to the distance of your journey.

So next time your flight from Europe with Virgin Atlantic is delayed, take the time to verify whether you’re eligible: you may get up to 600€ from the airline. Just fill out our calculator and you will know in less than 3 minutes what you can hope for!

Virgin Atlantic On-Time Performance

The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

Number of flights

On-time (<15 min delay)

Delayed (15+ min late)

Average delay (in min)

Average

1885.73

78.82%

21.18%

44.34

Dec 2018

1934

77.98%

22.02%

54.50

Nov 2018

1870

77.93%

22.07%

47.70

Oct 2018

1978

80.00%

20.00%

41.40

Sep 2018

1966

82.01%

17.99%

37.50

Jul 2018

2102

78.58%

21.42%

46.70

Jun 2018

2000

77.73%

22.27%

45.10

May 2018

2060

78.66%

21.34%

43.50

Apr 2018

2011

84.04%

15.96%

40.40

Mar 2018

1831

75.76%

24.24%

42.60

Feb 2018

1408

77.77%

22.23%

42.50

Jan 2018

1583

76.61%

23.39%

45.80

Fewer than 1 flight out 4 arrive late, making Virgin Atlantic’s on-time performance better than the industry average. On-time Performance Rating: 6.1/10

Virgin Atlantic Flight Cancellation Compensation

Just like delays, the cancellation of your flight may get you between 250 and 600€. Once again, EC261 protects you when this happens to your flight to or from Europe with Virgin Atlantic.

However, your rights in cases of cancellations are a bit more tricky to understand, as it requires taking into account whether you’ve been warned by the airline beforehand and if so, how long before the flight exactly. If you’ve been rebooked on another flight, the delay at your destination compared to your initial scheduled flight also impact the compensation amount.

The easiest option for you is to fill out our Calculator. It will give you a clearer idea of what kind of flight cancellation compensation you can hope for. Our team takes care of everything to determine your eligibility and how much you are entitled to.

Virgin Atlantic and Compensation Claim Processing

While Virgin Atlantic’s first response to a submit claim is slow, the British airline is usually quick to solve a claim and pay compensation when it is due.

Rating criteria

Days / Rating

Average number of days for the airline to reply once the claim is submitted

51.1

Rating

1.2/10

Average number of days to solve the claim

60.0

Rating

8.0/10

Average number of days to pay the compensation after the case was sent to court

Rating

Claim processing rating

5.3

Have you ever had a delayed flight with Virgin Atlantic in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!

Check my claim