#Unlimited Claims Terms and Conditions
As an Unlimited Claims Member, you enjoy an unlimited number of commission-free claims for the entire Membership Period.
1.1. “ClaimCompass”: ClaimCompass LTD, a company having its corporate address at 73 Sredna gora Str., 1303 Sofia, Bulgaria (Commercial Register No. 203643295, VAT ID BG203643295).
1.2. "Regulation 261/2004": European Regulation 261/2004 of the European Parliament and the Council from 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delays of flights.
1.3. "Claim": any claim against an airline for monetary compensation pursuant to the right of compensation according to European Regulation 261/2004.
1.4. “Unlimited Claims Program”: a program which lasts a Membership Period of 6 or 12 months beginning from the Membership Starting Date and upon the completion of the Membership Payment. The Unlimited Claims Program allows a Member to file an unlimited amount of Eligible claims pursuant to the right of compensation according to European Regulation 261/2004 for the duration of the Membership Period.
1.5. “Membership Period”: the period during which a Member is enjoying the benefits of the Unlimited Claims program.
1.6. “Membership Starting Date”: the date (pursuant to Central European Time) on which a Member accepts the Unlimited Claims Terms and Conditions and completes the Membership Payment.
1.7. “Membership Ending Date”: the date (pursuant to Central European Time) on which the Unlimited Claims Program expires.
1.8. “Membership Payment”: a payment made by an individual in order to become a Member of the Unlimited Claims Program.
1.9. “Member”: an individual who has completed the Membership Payment and has agreed to the present Unlimited Claims Terms and Conditions.
1.10. “Eligible Claim”: a Claim submitted by a Member for a flight that had its scheduled arrival at the destination airport within the Membership Period. Eligible Claims only include compensation Claims and do not cover any additional refunds that the airline may owe the Member (e.g. ticket refund, additional costs refund).
##2. General applications
The Unlimited Claims Terms and Conditions are binding. By clicking on the box "I have read and agree with the Unlimited Claims Terms and Conditions" the Member agrees with, fully accepts and obliges himself to act in accordance to the Unlimited Claims Terms and Conditions.
##3. The Unlimited Claims Program
3.1. Only Members of the Unlimited Claims Program can enjoy its benefits. Additional passengers (“Non-members”) can be added by the Member, but will not benefit from the Unlimited Claims program. Claims of Non-members will be processed according to ClaimCompass’ Conditions of use and the applicable success-based commission will be deducted from the compensation amount.
3.2. The Unlimited Claims Program is non-transferable. Only Members can make use of its benefits.
3.3. Only Eligible Claims are processed commission-free. The benefits of the Unlimited Claims Program are not applicable to any period prior to the Membership Starting Date or to any period after the Membership Ending Date.
3.4. Eligible Claims could be submitted to ClaimCompass only within the Membership Period or up to 30 days after the Membership Ending Date. If an Eligible Claim is submitted to ClaimCompass more than 30 days after the Membership Ending Date it will be processed in accordance to ClaimCompass’ Conditions of use and a success-based commission will be deducted from the compensation amount.
3.5. During the Membership Period, a Member can submit an unlimited number of Eligible Claims to ClaimCompass. No maximum number of Eligible Claims applies to the Unlimited Claims Program Terms and Conditions.
3.6. The Membership Period could be extended with one month for each new Member that a Member refers to the Unlimited Claims Program.
##4. Membership payment
The Membership Payment amounts to 14.99 Euro for a Membership Period of 6 months and to 19.99 Euro for a Membership Period of 12 months. All prices include VAT. Promotional prices may be applicable at the discretion of ClaimCompass.
##5. Data protection
##6. Consumer's Right of Revocation
Every Member who has agreed to the Unlimited Claims Terms and Conditions has the right of revocation of the Membership without the need to specify any reason within 14 days after the Membership Period has started. The withdrawal can be sent to ClaimCompass in any written form (letter, email) and need not be formal. The full amount of the Membership Payment will be refunded to a Member who has revocated their Membership within 14 days of the revocation notification.
##7. Final provision
7.1. ClaimCompass is authorized to alter the Unlimited Claims Terms and Conditions at any time. ClaimCompass will inform the Member about any such changes with not less than fourteen (14) days written notice.
7.2. The law of the Republic of Bulgaria to the exclusion of the UN Convention on Contracts for the International Sales of Goods applies.