LATAM

Airline Rating & Flight Compensation

LATAM Flight Delays Compensation 

When your international flight with LATAM is delayed, there is a chance that you’re eligible for a compensation. But because LATAM is not a European airline, this applies only to their flights departing from Europe, not to flights leaving from Latin America and arriving in Europe.

Why can you hope for a compensation in these cases? Because the EU Regulation 261/2004 (EC261 in short) protects your passenger rights. The airline (probably) hasn’t told you about those - few airlines do, especially non-EU airlines.

So next time your flight from Europe with LATAM is delayed, take the time to verify whether you’re eligible: you may get up to 600€ from the airline. Just fill out our calculator and you will know in less than 3 minutes what you can hope for!

 

Check your flight in 3 minutes

You might be entitled to up to 600€ from the airline!

      LATAM On-Time Performance

      The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

      Number of flights
      On-time (<15 min delay)
      Delayed (15+ min late)
      Average delay (in min)
      Average
      31682.67
      79.6%
      20.4%
      46.7
      Dec 2018
      40285
      79.30%
      20.70%
      45.70
      Nov 2018
      39174
      78.79%
      21.21%
      44.00
      Oct 2018
      40430
      80.60%
      19.40%
      41.40
      Sep 2018
      37867
      85.18%
      14.82%
      42.80
      Aug 2018
      40031
      82.27%
      17.73%
      42.70
      Jul 2018
      41211
      75.75%
      24.25%
      47.50
      Jun 2018
      35944
      83.23%
      16.77%
      45.60
      May 2018
      31053
      80.01%
      19.99%
      46.50
      Apr 2018
      16851
      77.42%
      22.58%
      56.50
      Mar 2018
      18948
      80.38%
      19.62%
      53.60
      Feb 2018
      18313
      77.15%
      22.85%
      46.00
      Jan 2018
      20085
      75.10%
      24.90%
      48.10

      About 1 LATAM flight out of 5 arrives with 15 minutes of delay or more. The industry average is 1 out of 4 flights. Expect a delay of 47 minutes on average when their flight is delayed. On-time Performance Rating: 6.2 out of 10

      LATAM Flight Cancellation Compensation 

      Just like delays, the cancellation of your flight may get you between 250 and 600€. Once again, EC261 protects you when this happens to your flight from Europe with LATAM.

      Keep in mind that the EU law is slightly more complicated than with delays. The exact amount varies according to more factors, including the length of the delay for example. Also, your eligibility depends on when (or if) the airline warned you about the cancellation.

      The easiest option for you is to fill out our Calculator. It will give you a clearer idea of what kind of compensation you can hope for.

       

      LATAM and Compensation Claim Processing

      While LATAM’s flight performance is above average their claim processing performance is below average. They are rather slow to solve claims compared to the rest of the industry.

      Rating criteria
      Days / Rating
      Average number of days for the airline to reply once the claim is submitted
      28.5
      Rating
      3.8/10
      Average number of days to solve the claim
      109.0
      Rating
      3.8/10
      Average number of days to pay the compensation after the case was sent to court
      Rating

      Have you ever had a delayed flight with LATAM in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!