Kenya Airways

Airline Rating & Flight Compensation

Kenya Airways Flight Delays Compensation 

Airlines operate hundreds of flights every month - even thousands or tens of thousands for the largest ones. It’s no surprise that a portion of these flights is delayed. Kenya Airways is no exception: some of the airline’s flights arrive later than planned at their destination.

When Kenya Airways could have avoided the delay but failed to do so, it’s only fair that passengers get compensated. That’s what the European law states. EC261 protects your passenger rights and requires airlines to pay up to 600€ per passenger in compensation for flight delays. 

ClaimCompass is here to make sure that airlines like Kenya Airways respect the law and to help air passengers have their rights enforced. Once you’ve given us permission to handle your claim, we contact the airline, take care of the whole for you, and send you your compensation. You don’t have to lift a finger!

 

Check your flight in 3 minutes

You might be entitled to up to 600€ from the airline!

      Kenya Airways On-Time Performance

      The tab below provides specific data regarding the airline's on-time performance. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Source: Flightstats.com

      Number of flights
      On-time (<15 min delay)
      Delayed (15+ min late)
      Average delay (in min)
      Average
      4594.0
      76.73%
      23.27%
      52.76
      Dec 2018
      4553
      66.74%
      33.26%
      61.10
      Nov 2018
      4533
      74.65%
      25.35%
      61.80
      Oct 2018
      4637
      84.88%
      15.12%
      49.30
      Sep 2018
      4539
      75.87%
      24.13%
      57.00
      Aug 2018
      4831
      66.51%
      33.49%
      59.70
      Jul 2018
      4766
      77.31%
      22.69%
      52.40
      Jun 2018
      4666
      75.73%
      24.27%
      62.80
      May 2018
      4670
      80.51%
      19.49%
      53.10
      Apr 2018
      4498
      77.25%
      22.75%
      41.40
      Mar 2018
      4625
      81.01%
      18.99%
      43.70
      Feb 2018
      4169
      78.80%
      21.20%
      45.60
      Jan 2018
      4641
      81.49%
      18.51%
      45.20

      On-time Performance Rating: 4.5

      Kenya Airways Flight Cancellation Compensation 

      Kenya Airways sometimes has no choice but to cancel their flights. While it’s going to disrupt your travel plan, the EU Regulation 261/2004 once again protects your air passenger rights. In this situation as well, the airline must be responsible: travellers on flights cancelled for extraordinary circumstances are not eligible for compensation. These circumstances include strikes, air traffic control restrictions, adverse weather conditions, security threats, and a few more.

      But when the airline was responsible and failed to let you know about the cancellation at least 14 days before the departure date, EU law states that you can get up to 600€ for your trouble - the exact amount depends on the length of your journey.

      ClaimCompass can help you get the money the airline owes you. Just fill out your flight details in our Compensation Calculator and we will take care of the whole for you.

       

      Kenya Airways and Compensation Claim Processing

      Many air passengers have already entrusted their compensation claim against Kenya Airways to ClaimCompass. As you can see from the data below, the airline is rather cooperative when it comes to processing passenger claims.

      Rating criteria
      Days / Rating
      Average number of days for the airline to reply once the claim is submitted
      23.0
      Rating
      4.6/10
      Average number of days to solve the claim
      56.7
      Rating
      8.1/10
      Average number of days to pay the compensation after the case was sent to court
      Rating

      Our experts are used to dealing with Kenya Airways and work hard to secure your compensation in as little time as possible.

      Have you ever had a delayed flight with Kenya Airways in the past 5 years? Check out if you’re eligible to compensation! The airline may owe you up to 600€: it takes less than 3 minutes to find out!